The following information explains the policy of SMART Technologies ULC (together with its subsidiaries, collectively "SMART") regarding the collection, use and disclosure of your personal information.
SMART collects and uses personal information in order to: (i) respond to queries or requests from you; (ii) process orders from you; (iii) conduct market research and track sales data; (iv) understand your needs and preferences; (v) develop, enhance, market and provide products and services; (vi) personalize and facilitate the ease and efficiency of your visit to SMART's Web site; (vii) administer and discharge SMART's obligations in relation to any agreement you have with us; (viii) manage and develop our business and operations; and (ix) meet legal requirements.
Collecting, Protecting and Using "Personal Information"
SMART may share your personal information with third parties, such as channel partners, service providers or other organizations (i) where the third party or SMART has your consent; (ii) where legally required or entitled to do so; (iii) where the third party is acting as our agent, contractor or service provider and has agreed to handle your personal information in confidence and in accordance with applicable laws; and (iv) where business mergers, divestments or acquisitions are involved. For example, when you register for certain sales promotions, SMART may share your personal information with a SMART channel partner that it feels can help meet your needs.
SMART's business processes will be designed and applied to appropriately safeguard your personal information, having regard to the sensitivity and use of that information.
If you don't want your personal information disclosed to others, or if you would like to be removed from any of SMART's subscription lists, please email firstname.lastname@example.org. SMART will not sell or rent your personal information to any other organization without your explicit permission.
Access to "Personal Information"
We aim to keep your personal information as accurate as possible. If you would like more information about SMART's privacy practices or would like to request access to or update your personal information, please contact:
SMART respects the concerns of individuals regarding their personal information, and will respond within a reasonable timeframe and within the time required by law.
What is "Personal Information"?
Personal information means information about an individual (i.e name, home address, resume information, financial information, health information, photographs, age, marital status, religion etc).
- the collection, use or disclosure of personal information for personal, domestic, artistic, literary or journalistic purposes; or
- the collection, use or disclosure of "business contact information" (i.e. an individual's name, position name or title, business telephone number, business address, business e-mail, business fax number and other similar business information) for the purpose of contacting an individual in their business capacity.
SMART collects IP addresses for system administration and internal tracking. When you visit SMART's Web site, our servers log the IP (internet protocol) address, length or each visit, number of requests per visit, operating system and browser type. SMART does not link this information to any personal information that an individual may otherwise voluntarily submit.
Some of SMART's Web pages may use "cookies" so that we can better serve you with more tailored information when you return to SMART's Web site. Cookies are pieces of information that are transferred to your computer's hard drive for record-keeping purposes. The information stored will make it faster and easier for you to use SMART's Web site because it allows you to use the Web site without having to re-enter information on each visit.
SMART may also scan internet communications for system management and security purposes, in order to detect inappropriate software and unauthorized access. Privacy and confidentiality may not be possible when using unencrypted internet communications.
In cases where SMART uses third parties to process transactions that include personal information, reasonable efforts are taken to ensure they apply comparable or higher standards concerning collection, use and disclosure.
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